Perfect hotel for families. Check in was quick, the lobby has a lot of seating areas and is very comfortable. My toddler loved the paradise trails. We wished the kids club was open though, because we only have the temporary one which was just a small room with very few toys. The staffs are all so friendly and smiley. Always available to help. Room service was fast as well. The elevators don’t have long waiting time even though it’s a busy hotel. We also loved the KLCC view! beautiful day to night. The breakfast buffet has a lot of choices and plenty of seats. The room is spacious and the beds are comfortable. Blankets are very warm. This may sound silly but the airconds are good not too cold or too hot because I find some hotels are either too cold or too hot and cannot find the right temperature.
Azimah
tháng 2 năm 2024
One of the highlights of my stay was the fantastic waterpark at the swimming pool, which my daughter absolutely loved! It provided endless hours of fun and entertainment, making our stay even more enjoyable.
Mohd
tháng 2 năm 2024
Very friendly and attentive staff. Shima assisted us to check in our room early. All the staff including the securities always greeted us. Hotel is nice, clean and walking distance to KLCC and eateries. My kid loved the pool and playground. Great breakfast selection. Exceeded our expectations.
Khairul
tháng 12 năm 2023
Staff were really good, very helpful! Restaurant downstairs was really nice as well. The pool was amazing. Both me and my toddler loved the kids section.
Farhana
tháng 8 năm 2024
swimming pool and children entertainments + Great location at 5min from Petronas towers !!!
Rih77
tháng 7 năm 2024
-the hotel is very big, looks very fancy from outside -i wish the direction to the parking would be a lot clear -receptionist was very friendly -the room was very nice, clean, amazing view -amazing breakfast set! -all the staffs are very very professional, friendly - amazing work -amazing waterpark -i can tell the swimming pool guards really are keeping a watchful eye on the safety of the ppl - thanks!
Sharifah
tháng 1 năm 2025
We had a great experience staying at the Four Points by Sheraton hotel. The location is fantastic, with many attractions within walking distance. The service at the hotel was excellent. Due to a canceled flight, we arrived a day late and had to cancel our first night. The hotel staff was very understanding of our situation and accommodated us accordingly, which we greatly appreciated. Although we were only able to stay for one night because of our late arrival, the service we received was outstanding. I highly recommend this hotel for its excellent hospitality and convenient location.
Peggy-ann
tháng 12 năm 2024
The room we had was the family suite room. It met our needs. It has two bath rooms :) The breakfast was great and had good variety of options. Most lovely thing in the hotel is the swimming pool, it is big, family friendly, and has amazing water slides for such a place. Location of the hotel is amazing and close to most of vital places.
Abdulwahab
tháng 8 năm 2024
The ambience of the hotel was top notch, very safe for couples and family. The staff were super friendly and very courteous .Their swimming pool was awesome and their restaurants were also good. The location had easy access to Mono rail , metro and cabs were also easily available.
Rumi
tháng 12 năm 2024
The check-in went smoothly on the top notch with the bell man carried our baggage directly to our room. I love the room where we can see the pool from our window. They also provide balloons and cupcake for my daughter on arrival date as its my daughter birthday on that day.
Nur
tháng 2 năm 2025